Tel: +86-28-8263-1918  
 E-mail: sales@konetool.com

FAQ

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FAQ

  • Q What is your main target market ?

    A Currently our clients are mostly from USA, Europe, Japan, Turkey, Australia etc. We are trying our efforts to enlarge to more countries.
  • Q Why do the client choose Kone ?

    A a. Over 22 Years carbide exporting experience and high positive feedback rate from customers
    b. ISO 9001-2008 Quality Control System
    c. Free Samples for quality test, OEM and ODM are accepted
    d. 24 hours of technical support is available 
    e. Experts for carbide products with more than 10 years experiences
    f. Large amount of stock and good payment terms for clients with long-term cooperation
  • Q Are you a manufacturer or a trader ?

    A Kone is a professional carbide tools factory and trade integrated company .
    Konetool


  • Q How do you control the quality ?

    A First control is 100% raw material from WC supplier, 100% inspecting throughout each process.
    Advanced Image dimension measurement projector from Germany and Japan.
    Continuous training for experienced engineers and workers.
    Quality Control
  • Q How can I choose the right TC Grade for the carbide products ?

    A There are some mature TC grades for chosen, If you can not confirm the right TC grade, please kindly tell us the working piece to be processed on, we will suggest the most suitable TC grade for you.
  • Q What is Your Main products:

    A Woodworking Carbide knives
    Solid Carbide slitter knives
    Carbide Rotary Burrs
    Carbide Mechanical Parts
    Main product


  • Q How do you control the delivery ? Production and shipping time is a big problem.

    A For ISO standard products, we try to deliver within 5-10 working days, 20-30 days for customized products. Also we always choose the best Express to save client’ cost and time.
    Shipping
  • Q How do you pack client' products ?

    A Kone carbide products are packed by standard neutral package, which can be customized and logo labeled according to customers requirements.
    Packaging


  • Q What would be payment terms ?

    A We can accept TT, LC, Paypal, Western Union etc.

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Kone Carbide Tool Co., Ltd.

Add: No 777 Haike Rd., Cross-Strait Industrial Park, Wenjiang Chengdu 611131
E-mail: sales@konetool.com
Tel: +86-28-8263-1918
Fax: +86-28-8263 2918 

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Friendly Link: www.konecarbide.com
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