FAQ:

1. How can I make the payment?
   We accept various payment methods, including T/T (bank transfer), PayPal, Western Union, and L/C (Letter of Credit) for larger orders. Payment terms are typically 30% deposit in advance and 70% balance before shipment.
2. What are the shipping options and delivery times?
   We support FOB, CIF, and DDP shipping terms depending on your preference. we usually ship via express courier like DHL, FedEx, or UPS. Lead time for bulk orders is generally 15–35 days, depending on quantity and customization requirements.
3. How do you ensure product quality?
   We have a strict quality control system in place. All products are inspected at every stage of production, We have own quality inspection team and laboratory, along with advanced equipment to ensure the qualification rate of our products up to 99%.and can provide test reports or certificates upon request.
4. Can I customize the product or packaging?
   Yes, we offer OEM and ODM services. You can customize the product design, . Just let us know your requirements,CAD,Step Drawings，or send sample Our team will assist you throughout the process.
5. What is your after-sales service policy?
   If you encounter any quality issues, please contact us with photos or videos. We will evaluate the situation and provide replacements, spare parts, or refunds as appropriate.